Contact

If you are interested in scheduling an appointment, please e-mail the practice at info@atlanticrecoveryinstitute.com. You will receive a reply within 2 business days, Monday through Friday. Weekend inquiries are answered on Mondays.

If you do not receive a reply within 2 days, please e-mail again to ensure your response was received. You may also call the practice and leave a voicemail.
If you don’t receive a response, please e-mail or call again! Technology is at times glitchy, so if you don’t receive a reply, you’re never a bother—just try again. New and returning patients are welcome.

You can send and receive secure messages, view and print invoices or statements, and upload documents by visiting the secure Patient Portal. You will be given an invitation to join the portal when you schedule your first appointment.

The Atlantic Recovery Institute and Advocacy Center is a fully virtual psychology practice. The patient population is governed by the rules of telehealth, namely, where the patient is physically located at the time the sessions are happening. Sessions are offered by secure video telehealth that patients can join from a computer with webcam, or by using an app with a smartphone. Sessions are also offered by telephone (audio only) for some patients. The type of telehealth used will vary by person and treatment needs, as appropriate, and at the discretion of the doctor.

When needed, patients also have the option of communicating in the secure patient portal sending secured text messages. The practice uses an e-mail server that is HIPAA compliant for asynchronous messages.

Dr. Fritzges accepts patients from states in which she holds a valid license. Patients’ eligibility for care must be supported by a government ID issued from the state itself, and will be asked to verify their identity using a third party software system.

All payments are due the date services are provided. Sessions not covered by an in-network insurance plan are paid by each patient; if the practice accepts your insurance plan, co-pays are collected on each service date, and deductibles are collected upon determination by the health insurance company that they are due from the patient. All voluntary non-covered services and products, such as EMDR intensives, are charged according to the specialized payment schedule provided to the patient at the beginning of treatment.